We helped ReVIDA Recovery® increase YoY call volume by 66% and traffic by 780% in 2 years

Revida
Customers served! 0 % year over year Google organic growth

year over year Google organic growth

Customers served! 0 % year over year Google organic growth

increase in organic traffic over 18 months

Customers served! 0 X year over year Google organic growth

increase in top 10 ranking organic keywords

Situation and Assessment

Project Overview

ReVIDA Recovery® is a medium sized medication assisted treatment provider with seven locations across Central Tennessee and Virginia. ReVIDA came to Circle Social with little more than a website and a few Google Business Profiles. They need to get set up for the future growth of their multi-location strategy. ReVIDA engaged with Circle Social because they were seeking an expert in the addiction space who not only understood online marketing but also understood the industry and their target audience.

Opportunities for Improvement

Call tracking wasn’t even installed, so there was no clarity as to what results were coming from where. There was hardly any digital KPI tracking in place at all, so it was difficult to tell where their web presence was. The website also needed some technical and UX work to improve the user experience and conversion rates.

How We Did It

1

Operational analysis

Operations Analysis

We set up call tracking and analytics right away to gain accurate insights into what inquiries were coming from where. While that was being done the Circle Social Team got to work on SEO Google Business Profile and conversion rate optimization right away.

Multifaceted Local SEO Strategy

Circle Social executed a local search strategy which included creating and revamping Google Business Profiles and specialized location based landing pages on their website.

2

Multifaceted SEO strategy
ReVida Lander
ReVida Lander
ReVida Lander
ReVida Lander

3

Operational improvements

Operational Improvements

Circle Social also assisted ReVIDA® in bringing their various facility’s dedicated lines into a VOIP system which allowed ReVIDA® to use updated and consistent IVRs to direct callers to the right ReVIDA® location. This saved massive people hours and effort from ReVIDA’s facility personnel from answering and rerouting calls. Concurrently ReVIDA® also restructured its call team to a centralized location rather than a facility-by-facility call center setup.

The Results Speak for Themselves

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ReVIDA Recovery call volume growth
Inquiry growth
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testimonial from Tom Britton of American Addiction Centers

Tom Britton

American Addiction Centers - CEO

I'm so thankful to Nick and the Circle Social team for their support and strategic partnership. AAC is on the path to excellence with a focused mission to yield the highest quality care to maximize our patients ability to reach their full potential. It is through partnership and unity that our field moves into the new era of accountability and impact!

testimonial from Laurie Meyer of Caron

Laurie Mayer

Caron Treatment Centers - CMO

We are currently working with Circle Social via their 360 Degree Provider Optimization Plan. The work to-date that they have done for our organization is by far the most comprehensive and intentional that we have ever received. The amount of insight and recommendations they have shared in a very short period of time is incredible. I cannot stress enough how comprehensive their approach to the scope has been. We look forward to our continued partnership with Nick and his team.

Lee Dillworth

Lee Dillworth

ReVIDA Recovery® Center - Owner & CEO

Circle Social has delivered on everything they promised for over two years. They are real pros -- subject matter experts who are honest, objective, consultative, creative -- and totally committed to their clients' success.

testimonial from Mukta

Mukta Aggarwal

UHS - Director of Digital Marketing

As part of UHS’s media team, I worked with Circle Social from 2017 to 2021. They started as consultants, they have an in-depth understanding of SUD/BH business, right from marketing to insurance to facility operations and patient care. Their recommendations helped us identify key areas of improvement that would impact bottom line.

Later in 2018, their team started supporting us in marketing campaigns. They are very ROI focused and help generate demand instead of just depending on intercepting it.

testimonial from Heather

Heather Hudiburgh

Roots Renewal Ranch - COO

Circle Social has been a complete game changer for us in our business! Jared and Nick have been so communicative and have listened to all of our feedback. Circle Social is versed in behavioral health and has driven our SEO quickly and efficiently. Circle Social becomes part of your team and lends so much support and experience, we look forward to continuing to partner with them!

testimonial from Tyler

Tyler Tisdale

Pinnacle Peak Recovery - Owner & CEO

Circle Social has the most industry data bar none. Addiction treatment marketing is not only extremely competitive, but it can be confusing and expensive trying to navigate it. Nick and his team have been out to our center twice. They instilled confidence in our practices and we were able to cut a lot of overhead leveraging the data they have. I highly recommend using Nick and Circle Social for your consulting or marketing needs.

testimonial from Parker

Parker Polidor

CaredFor - CEO

The team at Circle Social was so helpful with our LI and FB advertising. Of course the execution was on point, but more importantly they took the time to walk us through the "why" behind the "what". I felt that we had a true partnership and they invested time to really understand our business and it's long term goals. I'd definitely recommend Nick and the rest of the team.

addiction treatment marketing testimonial from Matt

Matt Feehery

Foundations Recovery Network - CEO

Circle Social helped Foundations Recovery Network streamline its digital marketing department, and SEO and SEM processes. Their efforts helped us significantly reduce our PPC expense while maintaining similar quality call volume and results. They developed and launched our Facebook marketing campaigns that yielded increased traffic to our websites and calls to our centers. They were collaborative, efficient, and affordable.

Drew Powers

Drew Powers

Sandstone Care - COO

Nick and Jared have tremendous amounts of integrity and are always honest, even when it's not what the customer wants to hear. Have worked with them extensively and always been impressed.

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